Frequently Asked Questions
TRIBE FAQ’s – All you need to know!
Q: What are the Mas Camp’s opening hours?
Our Mas Camp is open for payment and enquiries Monday – Friday, 12pm-6pm.
Q: Where can I view TRIBE’s costumes?
Costumes may be viewed via our online galleries at www.carnivaltribe.com.
As we adjust to worldwide supply chain changes, orders must be placed earlier than usual to ensure a smooth production process. For this reason, we hosted a ‘Pop-Up Showroom’ from August 12th to 22nd where the costumes could be seen in person.
Q: When is costume registration for the new carnival year?
Costume registration for Carnival 2023 takes place in August 2022. Phase 1 of registration will be for pre-booked masqueraders, and Phase 2 will take place through our Marketing Affiliates and Committee.
For information on pre-booking please click here.
Q: What do I need for costume registration?
For registration, you need the following:
- Ladies: Bra Size (34A, B, C,), Hipband Size (in inches), Bottom Piece Size (S, M, L)
- Ladies: Bra Option
- Ladies: Bottom Piece option
- Men: Waist Size (in inches)
Downpayment TT$2,200 (US$400), Frontline TT$3,500 (US$560). Customers ordering Large or X-Large Backpacks will be required to pay an additional TT$3,000 (US$480)
Always register through the TRIBE Mas Camp or via a TRIBE Committee Member to ensure registration is valid.
Q: Can I order extra items with my costumes?
Costumes may come with options for larger headpieces, backpacks, and other embellishments at an additional cost. These options will be detailed on the registration page and in the section photo galleries, along with the cost attached.
Q: What is the male pants design?
Male costumes are easily replicated, and the design of our Male Board Shorts, Souvenir Vest, and Hat are not released in advance. The base colour of the Male Pants will match the colour shown in the section’s male costume picture.
Q: I did not get a costume… Can I be placed on a waiting list?
Unfortunately, TRIBE does not maintain a waiting list for costumes.
Q: I’m unable to collect my costume… Can another person collect on my behalf?
Yes, please click here for the process.
Q: When do I collect my costume?
A: The costume distribution schedule will be emailed to all masqueraders, and posted on our website and social media. Different sections will have different distribution dates. The final date of costume distribution is Carnival Thursday, after which all uncollected costumes are no longer available.
Q: I missed my collection date – what do I do?
A: You can collect your costume on any day after your designated date, however, priority is given to persons collecting on their designated day.
Q: When do I need to pay for my costume?
A: Your downpayment must be paid upon registration, otherwise your order will be incomplete and immediately cancelled. Costumes must be paid in full by December 31st, 2022. Masqueraders can also make advanced payments at the TRIBE Mas Camp (Cash & LINX only) and online via Credit Card (Visa & MasterCard) through our registration website.
Q: How can I pay for my costume?
A: TRIBE accepts Cash and LINX in-house, and Credit Card (Visa & MasterCard) online through our registration website. Cheques are not accepted for payment.
Q: I’ve collected my costume but it does not fit.
A: Contact the TRIBE Customer Service Hotline during Distribution, which can put you on to a producer who will assist in resizing your costume.
Q: What do I get when I come to Costume Distribution?
A: You will receive your Costume Package, a TRIBE Goody Bag, filled with carnival essentials, your Food Band & TRIBE Wristband. Your costume is not complete without a wristband and masqueraders not wearing their wristbands will be removed from the band.
Q: I have a comment/complaint – who do I speak to?
Q: I have not been receiving emails from TRIBE … what can I do?
A: Please send an email to email@example.com with your information so that we can update our records with your correct email address. We will send a confirmation once your address has been updated.
Q: What does TRIBE’ all-inclusive package include?
A: The details of our package are available here.
Q: Who are TRIBE’S affiliates?
A: TRIBE is affiliated with Red Ants, Ultimate Events Ltd., TRIBE Carnival, The Lost Tribe, Harts Carnival, ROGUE Carnival, PURE Carnival, Mad J’Ouvert, among others. Please visit the ‘Masquerader Info’ page for a list of affiliates. Please do not be fooled by any other groups posing as TRIBE partners.
Q: I forgot my password, what do I do?
A: Please use the ‘Forgot Your Password’ feature on your account login page.
Q: I would like to play as a character/individual for Carnival – who do I contact?
A: Please email the Mas Camp at firstname.lastname@example.org or contact the Mas camp for information on individual costumes.
Q: I would like to design my own costume to play with TRIBE?
A: Unfortunately, due to constraints with our band size, TRIBE does not allow masqueraders to design their own costumes.
Q: Does TRIBE provide Monday wear?
A: TRIBE does not provide Monday Wear, and encourages our masqueraders to make their wristband easily visible to ensure easy recognition by our Security Team.
Q: Where is my section in the band lineup?
A: The band lineup is published in the Member’s Guide which masqueraders receive at costume distribution. The band lineup is based on a variety of factors and hence cannot be determined at the time of registration.
Q: I’m interested in providing a service / becoming a sponsor of TRIBE – who do I contact?
A: Please email our Band Leader, Dean Ackin, with your proposal at email@example.com
Q: I’m having problems making travel arrangements – can TRIBE assist?
A: We can put you on to several partners who can assist you in confirming your travel arrangements – please email us for further information.
Q: Can my husband/wife jump in the band?
A: TRIBE only allows paying masqueraders to jump in the band. Non-masqueraders may observe from the sidelines outside the band, however, they will not be allowed to participate.
Q: Can I play in TRIBE if I’m playing in another band?
A: All Carnival Bands in our group are separate bands with separate routes. Masqueraders cannot switch between bands.
Q: What music is played on the road?
A: TRIBE offers a variety of DJs with different styles to appeal to every masquerader. Each truck features a different DJ group.
Q: Where does the band meet?
A: The starting point is located in Port of Spain – be sure to check your Member’s Guide (published during Costume Distribution) for specifics!
Q: What time does Mas begin?
A: The band departs at 10am on Carnival Monday and 7am on Carnival Tuesday. The band also breaks for lunch on both days at a designated rest stop.