Frequently Asked Questions
TRIBE FAQ’s – All you need to know!
Q: What are the Mas Camp’s opening hours?
Our Mas Camp is open for payment and enquiries Monday – Friday, 12pm-6pm.
Q: Where can I view TRIBE’s costumes?
Costumes may be viewed via our online galleries at www.carnivaltribe.com or in person at our mas camp located at #20 Rosalino Street, Woodbrook, Trinidad.
Q: When is costume registration for the new carnival year?
Costume registration for Carnival 2024 takes place in August 2023. Registration will begin through our Marketing Affiliates and Committee. You can also contact the mas camp directly at info@carnivaltribe.com
Q: What do I need for costume registration?
For registration, you need the following:
Your personal information: Name, Contact Number, Email Address
Size Information
Ladies: Bra Size (e.g. 34A, 34B, 34C, Bottom Piece Size (XS, S, M, L, XL, XXL, XXXL)
Ladies: Preferred Bra Option
Ladies: Preferred Bottom Piece option
Men: Waist Size (in inches eg 32,34,36)
Downpayments for male costumes and female backline costumes are TT$2,200 (US$352). Frontline costume downpayments are TT$3,500 (US$560). Customers ordering Large or X-Large Backpacks will be required to pay an additional TT$3,000 (US$480). All downpayments are non-refundable.
Always register directly through the TRIBE Mas Camp or via a TRIBE Committee Member or Marketing Affiliate to ensure registration is valid. Click here to view a listing of our affiliates.
Q: I don’t see my bra size listed, what should I select?
If your bra size isn’t listed, simply select ‘Bring your own bra’ and the mas camp will contact you with further instructions.
Q: Can I order extra items with my costumes?
Costumes may come with options for larger headpieces, backpacks, and other embellishments at an additional cost. These options will be detailed on the registration page and in the photo galleries section, along with the cost attached.
Q: What is the male pants design?
Male costumes are often fraudulently replicated, and therefore the design of our Male Board Shorts, Souvenir Vest, and Hat are not released in advance.
Q: I was not able to register for a costume… Can I be placed on a waiting list?
While we are unable to guarantee you a costume at this time, you can email info@carnivaltribe.com so that we can contact you should a spot become available.
Q: I’m unable to collect my costume … Can another person collect on my behalf?
Yes, you can log into your account to delegate someone to collect on your behalf.
Q: When do I collect my costume?
A: The costume distribution schedule will be emailed to all masqueraders, and posted on our website and social media closer to Carnival 2024.
Q: When do I need to pay for my costume?
A: Your downpayment must be paid within 5 days of your registration, otherwise your order will be incomplete and immediately cancelled. Costumes must be paid in full by December 31st, 2023. Masqueraders can also make advanced payments at the TRIBE Mas Camp (Cash & LINX only) and online via Credit Card (Visa & MasterCard) through our registration website.
Q: How can I pay for my costume?
A: TRIBE accepts Cash and LINX in-house, and Credit Card (Visa & MasterCard) online through our registration website. Cheques are not accepted for payment.
Q: I’ve collected my costume but it does not fit.
A: Please Contact the TRIBE Customer Service Hotline during Distribution or visit our distribution center for assistance.
Q: What do I get when I come to Costume Distribution?
A: You will receive your Costume Package, a TRIBE Goody Bag, filled with carnival essentials and your TRIBE Wristband. Your costume is not complete without a wristband and masqueraders not wearing their wristbands will be removed from the band.
Q: I have a comment/complaint – who do I speak to?
A: Please send any comments to info@carnivaltribe.com or via our feedback form at /contact-us/
Q: I have not been receiving emails from TRIBE … what can I do?
A: Please send an email to info@carnivaltribe.com with your information so that we can update our records with your correct email address. We will send a confirmation once your address has been updated.
Q: What does TRIBE’ all-inclusive package include?
A: The details of our package are available here.
Q: Who are TRIBE’S affiliates?
A: TRIBE is affiliated with Red Ants, Ultimate Events Ltd., TRIBE Carnival, The Lost Tribe, Harts Carnival, ROGUE Carnival, PURE Carnival, Mad J’Ouvert, among others. Please visit the ‘Masquerader Info’ page for a list of affiliates. Please do not be fooled by any other groups posing as TRIBE partners. A full listing of official partners is available here.
Q: I would like to play as a character/individual for Carnival – who do I contact?
A: Please email the Mas Camp at info@carnivaltribe.com or contact the Mas camp for information on individual costumes.
Q: I would like to design my own costume to play with TRIBE?
A: Unfortunately, due to constraints with our band size, TRIBE does not allow masqueraders to design their own costumes.
Q: Does TRIBE provide Monday wear?
A: TRIBE does not provide Monday Wear, and encourages our masqueraders to make their wristband easily visible to ensure easy recognition by our Security Team.
Q: Where is my section in the band lineup?
A: The band lineup is published in the Member’s Guide which masqueraders receive at costume distribution. The band lineup is based on a variety of factors and hence cannot be determined at the time of registration.
Q: I’m interested in providing a service / becoming a sponsor of TRIBE – who do I contact?
A: Please email your proposal to info@carnivaltribe.com
Q: I’m having problems making travel arrangements – can TRIBE assist?
A: We can put you on to several partners who can assist you in confirming your travel arrangements – please email us for further information.
Q: Can my husband/wife jump in the band?
A: TRIBE only allows paying masqueraders to jump in the band. Non-masqueraders may observe from the sidelines outside the band, however, they will not be allowed to participate.
Q: Can I play in TRIBE if I’m playing in another band?
A: All Carnival Bands in our group are separate bands with separate routes. Masqueraders cannot switch between bands.
Q: What music is played on the road?
A: TRIBE offers a variety of DJs with different styles to appeal to every masquerader. Each truck features a different DJ group.
Q: Where does the band meet?
A: The starting point is located in Port of Spain – be sure to check your Member’s Guide (published during Costume Distribution) for specifics!
Q: What time does Mas begin?
A: The band departs at 10am on Carnival Monday and 7am on Carnival Tuesday. The band also breaks for lunch on both days at a designated rest stop.
